Effective Date: January 2025
At RIH Solutions Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.rihsolutionsltd.co.uk.
1. Information We Collect
We collect personal information that you voluntarily provide through forms on our website. This may include:
- Name
- Email address
- Phone number
- Any additional details provided for inquiries or quotes.
2. How We Use Your Information
We use the personal information collected to:
- Sign you up for our monthly newsletter (if opted-in).
- Contact you in response to your inquiries or to provide a quote for our services.
- Improve our services and enhance your user experience on our website.
We do not share your personal information with any third parties.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and provide a better user experience. Cookies are small data files stored on your device that help us analyze website traffic and understand user preferences. By using our website, you consent to the use of cookies.
You can adjust your browser settings to refuse cookies or notify you when a cookie is being used. Note that some website features may not function properly if cookies are disabled.
4. Payment Processing
If you make payments through our website, we use trusted third-party payment processors, such as Stripe and PayPal. These services handle your payment details securely in accordance with their privacy policies. We do not store or have access to your payment information.
For more details, please refer to:
5. Data Security
We take appropriate measures to protect your personal information, including:
- Encryption to secure data.
- Limited access to personal data, restricted to authorized personnel only.
However, please note that no data transmission over the internet can be guaranteed to be 100% secure.
6. Your Rights
If you are located in the UK/EU, your rights under the General Data Protection Regulation (GDPR) include:
- The right to access the personal information we hold about you.
- The right to request corrections to your personal information.
- The right to request the deletion of your data, where applicable.
To exercise your rights, please contact us at [email protected].
7. Children’s Privacy
Our services are directed at adults seeking electrical and pool services. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take steps to delete it.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
RIH Solutions Ltd
Email: [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
